Gestion de la empresa

Creer en el «Management»


Much has been written about the loss of trust in management. These discussion almost always deal with the loss of ‘trust from below’ – i.e. trust by employees or subordinates of senior management. What they don’t deal with is the loss of ‘trust from above’ – i.e. the loss of trust by the board and shareholders in management. Causes for this include management: Setting expectations and failing to deliver. Saying things that are later demonstrated to be false. Withholding part of the ‘truth’. Only putting one side of the argument for an initiative proposed by management. Pursing initiatives that only management will personally benefit from (i.e. establishing KPIs when those KPIs are the basis of management’s remuneration.) Pursing personal gain ahead of corporate gain. Sabotaging initiatives that benefit shareholders ahead of management (e.g. golden parachutes, etc.). Promoting colleagues beyond their competency. Allowing risks and problems to remain unresolved beyond necessity….

Gestion de la empresa

Management and Cancer in the modern world

Today with Jack, as corporate advisors, we have met and dealt with hundreds if not thousands of managers at all levels of the organisation over a total of 60 years between us. When we reflect on them and their performance, and despite their general desire to perform well for their employer (and its shareholders), we can’t help but hold an uncharitable view of the management community. 1. It is the rare manager indeed, who will welcome attitudes and opinions that flag dangers to the organisations. By implications, those negative opinions might create a perception of that manager as lacking skills because they should have identified and dealt with the issue or danger themselves. It is a threat to the manager and will in most cases be rejected by the manager. Consultants who ‘tell it how it is’ experience this all the time. The consultant or advisor might be blamed for not…

Gestion de la empresa

Nuestros Campeones – Be a Change Agent or Agent Advocate

Champions, Change Agents and Change Advocates are people within the organisation who are knowledgeable about a change initiative, who promote and support it, and with whom employees and stakeholders can direct their questions and concerns. They form a bridge between the change initiative (and its management team) and the organisation, and are an important conduit for communication in both directions. Each Champion, Change Agent and Change Advocate may be assigned to a part of the organisation (or stakeholder group) with which they have familiarity and where they are well regarded and respected. Why is this important? The Champion (or Change Agent, Change Advocate) are essentially the face of the project. Over time it’s common for people who work with the Champion to directly approach the Champion with issues, concerns, advice etc. Such dialogue is encouraged as it assists the project understand the temperament and responses of the business in a…

Contribucion Especialistas, Gestion

EEUU- Elecciones presidenciales- Lecciones para les negocios y la politica

usa politics -lessons in business

We are in the silly season of presidential elections and this year the world is watching what the crazy Americans are going to do. As amazing and frustrating as this election has been, there are some real lessons for business owners buried in the weeds. These lessons are mainly common sense but they tell a great story if only the powers that be would listen. 1. The customer is always right. That does not mean that you can’t fool the customer or cheat a customer. What it does mean is that if you continue to do it over and over you will ruin your brand, tarnish your reputation and lose your customers. In this election the voter is the customer and the political parties have been selling one story and delivering a different story for many years. Call it the absence of truth in advertising. The customer is fed up…