General Information - Miscellaneous, Leadership, Minimising Risk

How to build your strategy & action plan over lunch?

ceo-mic-mentoring and how to get a strategy over lunch

To celebrate the NEW YEAR and a special date for CEO Mentoring, we wanted to introduce a new way to get together. If you want to get an expert and very experienced external Master Strategist’s one-on-one take on your issues resulting in a clear way forward, then arrange for us to meet over a lunch or dinner to discuss your biggest problems, challenges or opportunities. Come by yourself or with a small team of your executives, board members or investors. Expect to spend at least three hours with the expert. If you wish, forward a context document before the session to save time. The bigger the challenge you have and the nicer the meal, then the longer the session – anything from an hour to a few hours. Have been known to start with lunch – have extensive solution-related discussions for hours and end up with dinner – resulting in…

Contribution from Subject Matter Experts (SME), Leadership, Minimising Risk, My Professional Growth, Top questions to ask

How to tell if you need a Mentor?

ceo forum- mentoring - ceomentoring -gfm mentoring

People often assume that leaders automatically come up with the right answers because of the position they hold. The thought is that “they wouldn’t be leaders if they didn’t come up with the right solutions most of the time.” One would like to think so, but the reality is different. The leader of a business or organisation on Monday morning, may have ‘only’ been an executive last Friday. On Friday, they were good, perhaps very good, but not perfect. How did they become perfect over the two days between subordinate and boss roles? Leadership is as much about learning, evolution and personal growth as it is about the innate skills of leadership. The reality is, they didn’t. One of the ways that the gaps in skill, experience or world-view can be filled is by using a suitable mentor to assist the leader contemplate and make key decisions. A mentor should…

Contribution from Subject Matter Experts (SME), Fashion & Retail, Human Capital, Leadership, Minimising Risk

Fashion United or Should I say Fashion vs United Airlines

united airlines-fashionunited-ceo-mentoring

On April 9th, a United Airlines customer on a flight from Chicago to Louisville was dragged out of the plane due to seats that needed to be given to crew members awaited in Louisville the next day. It was done by security personnel in such a violent way that the customer had blood on his face and the videos of the incident were all over the internet. Even though it does not take away the responsibility from United Airlines, the flight the customer was boarding was a United Express flight run by Republic Airlines. When there is an overbooking (and/or possibly the need to find a seat for a crew member), the airlines have the duty to offer compensation which we understand can go up to $1350 however only $800 was offered to the customer (according to sources via CNN). United Airlines CEO, Oscar Munoz,  has won the PRWeek “Communicator…

Contribution from Subject Matter Experts (SME), Minimising Risk

Lowering the risk of early-stage investment

ceo-mic-sme-how-to-reduce-risk-funding

We suspect that when you acquire or make a significant investment in an early-stage company, your investment colleagues always consider the risk and suitability of the entrepreneur and those close to them, to take the company to the next stage. You know that the entrepreneur knows their products or services, but you will be asking yourself questions such as: *Does the entrepreneur have the required management experience and skills to handle the issues in functional areas where they feel less at ease (e.g. manufacturing, supply challenges, customer challenges, channel issues, industrial relations challenges, stakeholder management, marketing, and so on?) *Do they have the leadership skills to increase headcount and at the same time keep their people motivated and engaged? Creating a product, idea or concept is one thing; but can they manage the growth and all its implications? *Is the entrepreneur ready to keep focused on running the business and…

Contribution from Subject Matter Experts (SME), Minimising Risk

Chipping away at your confidence: Do chips really make payment cards safer?

blackfriday-payment-chip-pin-creditcard-safe

Like most of us you probably thought chip cards would reduce payment card fraud. Wrong. In today’s Lafferty News there is an analysis that references an article in Fortune (That Chip on Your Credit Card Isn’t Stopping Fraud After All) that concludes that the effect of chips in your plastic has been a switch from in-store to on-line fraud, but that the overall volume has actually increased. Different forms of identity theft such as account takeovers or new accounts being opened in the consumers’ name without their knowledge has risen dramatically. So here are a couple of questions: What can the payments industry do to reduce this problem? Who is ultimately responsible for taking control of this issue? While you send me responses to those two questions, I will address the one in the heading. In the old paradigm of in-store shopping and payment they are, indeed, safer. But in…